Collections Trainer - Onsite Opportunity in Bali (Up to 40K PHP)
Join Quess as a Collections Trainer in beautiful Bali! We are seeking a dynamic and experienced professional to train and develop our collections team. This is an exciting opportunity to work in a vibrant environment while contributing to the growth of our team.
In this role, you will be responsible for training and mentoring our collections team, ensuring they have the skills and knowledge to excel in their roles. You will work closely with the collections manager to develop and implement training programs, and you will also be involved in the day-to-day operations of the collections department.
Quess is a leading company in the financial services industry, and we are committed to providing our employees with the best possible training and development opportunities. We offer a competitive salary, a comprehensive benefits package, and a supportive work environment.
📋 Tanggung Jawab Pekerjaan
- Develop and implement training programs for the collections team.
- Train and mentor collections team members on best practices and procedures.
- Conduct regular performance reviews and provide constructive feedback.
- Monitor and evaluate the performance of the collections team.
- Collaborate with the collections manager to identify areas for improvement and develop strategies to address them.
- Stay up-to-date with industry trends and best practices in collections.
- Provide guidance and support to collections team members in resolving customer issues.
- Participate in the day-to-day operations of the collections department.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 3 years of experience in collections or a related field.
- Strong knowledge of collections processes and procedures.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Proficiency in English and Bahasa Indonesia.
- Familiarity with collections software such as Salesforce or similar platforms.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang